FAQ

Yes. At vintagething.com your privacy and security are important to us. Please read our privacy policy for a complete description of how we treat confidential information. Our secure online checkout system is provided by Shopify and PayPal.

You may choose to browse through our categories or you may search by keyword (such as designer or brand), by item type, and colour.

Our Customer Care Professionals can be contacted in one of three easy ways:

Use Contact us form on our Contact US page.

Email us at ask@vintagething.com.

Call us on +44(0) 7888 861869

Our business hours are Monday through Friday 9 AM to 6 PM, GMT Time.

Shipping and handling charges are based on the delivery option you choose. Expedited shipping and alternate shipping address options are available with additional verification. We will ship your order via your chosen shipping method within 24 hours of receiving your confirmed payment for the item(s).

All our items are being dispatched via Royal Mail Tracked or Signed service our aim is for you to receive your items within 1-3 days. For larger & heavier items we use Parcel Force courier services. All items are dispatched within 1 business day. We do provide express delivery options (Royal Mail Special Delivery) for extra charge.

We accept Visa, MasterCard, and American Express debit and credit cards through our secure check-out system. In addition, you can make payment through PayPal.

Every item on the site is guaranteed authentic and backed by the HipBos Guarantee and our team of in-house authenticity experts. The HipBos Guarantee states: "HipBos respects the brands we serve. We guarantee the authenticity and condition of all merchandise. We ensure the highest level of service and security. That's our guarantee. And we don't take it lightly." If you should ever have a question regarding the authenticity of an item you purchase, our in-house experts are happy to go through the authentication with you personally to ensure your comfort that you have purchased an authentic item.